PRIVACY POLICY
Website: https://impilaw.com
Last Updated: April 20, 2026
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ABOUT THIS POLICY
This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information when you visit our website, submit an intake form, communicate with us via SMS, or interact with our services. We are committed to protecting your privacy and ensuring transparency about how we handle your information.
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WHO WE ARE
Our website address is: https://impilaw.com
We are a personal injury law firm dedicated to representing clients in matters relating to personal injury claims. This Privacy Policy governs your interaction with our website, intake forms, and communication channels.
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WHAT INFORMATION WE COLLECT
INTAKE FORM INFORMATION
When you complete our client intake form, we collect the following information:
• Name, date of birth, and contact information (email address and phone number)
• Address and emergency contact information
• Details about your legal matter or injury claim
• Insurance information
• Consent to receive SMS communications
WEBSITE COMMENTS
When visitors leave comments on our website, we collect the data shown in the comments form, along with your IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine if you are using that service. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
MEDIA AND IMAGES
If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to our website can download and extract any location data from images on the website.
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COOKIES AND TRACKING
COMMENT COOKIES
If you leave a comment on our site, you may opt-in to save your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
LOGIN COOKIES
When you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
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EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on our site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you have visited the other website.
These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with embedded content, including tracking your interaction with embedded content if you have an account and are logged in to that website. We recommend reviewing the privacy policies of any third-party websites before providing your information.
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SMS COMMUNICATIONS
We may send you text messages (SMS) related to your legal matter, including:
• Appointment reminders and scheduling updates
• Case status updates
• Document requests
• Important legal notifications related to your matter
SMS Consent Requirements: To receive SMS messages from us, you must provide express opt-in consent through our client intake form or other written consent form. Consent is never a condition of purchasing our services. Message and data rates may apply. You can reply with “STOP” to unsubscribe or “HELP” to receive additional information.
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HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
• Providing legal services and representation
• Communicating with you about your case, appointments, and legal matters
• Sending SMS reminders and case updates (only if you have consented)
• Processing intake forms and establishing the attorney-client relationship
• Billing and financial management
• Preventing fraud and protecting against malicious activity
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WHO WE SHARE YOUR DATA WITH
We protect the confidentiality of client information as required by law and attorney ethical rules. Your personal information will not be shared with third parties or affiliates for marketing or promotional purposes.
However, we may share your information with:
• Service providers who assist us with customer service and case management (subject to confidentiality agreements)
• Insurance companies or third parties when necessary for your legal matter
• Courts, regulators, or law enforcement as required by law
If you request a password reset for your account, your IP address will be included in the reset email for security purposes.
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HOW LONG WE RETAIN YOUR DATA
We retain your personal information for the period necessary to provide our legal services and comply with applicable laws. This includes:
• Comments and their metadata are retained indefinitely so we can recognize and approve follow-up comments automatically instead of holding them in a moderation queue
• Client intake forms and case information are retained in accordance with applicable statute of limitations and legal requirements
• Account information for registered users is maintained while your account is active
Client files are maintained in accordance with professional legal standards and state bar requirements, which typically require retention for a period of years after case closure.
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WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on our site or have submitted an intake form or left comments, you have the right to request access to and a portable export of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you, subject to legal and professional obligations. We are unable to delete information we are obliged to keep for administrative, legal, confidentiality, or security purposes.
For registered account users, you may see, edit, or delete your personal information at any time by logging into your account (except you cannot change your username). Website administrators can also access and edit user information. To exercise these rights, please contact us at the information provided below.
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SPAM DETECTION AND PROTECTION
Visitor comments and website submissions may be checked through an automated spam detection service to protect our website and users from malicious content and fraudulent activity.
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DATA SECURITY
We implement appropriate administrative, physical, and technical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
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CALIFORNIA CONSUMER PRIVACY RIGHTS
If you are a California resident, you have the right to request that we disclose what personal information we collect, use, share, and sell. You also have the right to request deletion of your personal information, subject to exceptions for legally required information. To make such a request, please contact us using the information below.
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CONTACT US
If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us at:
Website: https://impilaw.com
Phone: 818-940-5222
Email: [email protected]
Address: 2600 W Olive Ave Suite 588, Burbank, CA 91505
We will respond to your request within the timeframe required by applicable law.
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CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. The “Last Updated” date at the top of this policy indicates when it was last modified. Your continued use of our website following the posting of revised Privacy Policy means that you accept and agree to the changes.
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SMS COMPLIANCE NOTICE
This Privacy Policy complies with SMS registration requirements under U.S. telecommunications regulations. By providing your phone number and opting in to receive SMS messages, you consent to receive text messages from our firm regarding your legal matter. Consent to SMS communications is voluntary and is not a condition of receiving our legal services.