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What to Do if Your Personal Injury Claim Is Denied

21 Dec 2025

What to Do if Your Los Angeles Personal Injury Claim Is Denied

Navigating the aftermath of a car accident, slip and fall, or workplace injury in Los Angeles is stressful enough. When you finally take the step to file an insurance claim and receive a denial letter, it can feel like a devastating blow.

However, a denial is often just the beginning of the negotiation process, not the end. At Law Office of Egishe Avetisian, we specialize in helping the diverse communities of Southern California—including our Russian and Armenian-speaking neighbors—fight back against insurance companies to get the compensation they deserve.

Why Was Your Personal Injury Claim Denied?

Insurance companies are businesses focused on their bottom line. They often use specific tactics to avoid payouts. Common reasons for denial in California include:

  • Disputed Liability: The insurer claims you were at fault or that their policyholder isn’t responsible.

  • Lack of Immediate Medical Care: If you waited too long to see a doctor after an accident in Glendale or Hollywood, the insurer may argue your injuries aren’t related to the incident.

  • Insufficient Documentation: Missing police reports, witness contact info, or clear medical records can stall a claim.

  • Policy Limits and Exclusions: The specific incident may not be covered under the existing policy terms.

Steps to Take Immediately After a Denial

If you receive a denial, do not panic. Take these proactive steps to protect your rights:

  1. Save the Denial Letter: This document outlines exactly why they rejected your claim. It is the roadmap your attorney will use to build your appeal.

  2. Do Not Sign Anything: The insurance company may offer a small “nuisance settlement” to make you go away. Consult with a lawyer before signing any waivers.

  3. Gather New Evidence: This might include surveillance footage from nearby Los Angeles businesses, updated medical imaging (MRIs/CT scans), or testimony from accident reconstruction experts.

  4. Request an Internal Appeal: Most insurance companies have an internal process to review denied claims. Having an attorney draft this letter significantly increases your chances of success.

How Our Multilingual Legal Team Can Help

In a city as diverse as Los Angeles, communication shouldn’t be a barrier to justice. Our firm takes pride in offering personalized legal counsel in English, Russian, and Armenian.

We understand that legal jargon is difficult enough in one language. We ensure you fully understand your rights and the progress of your case in the language you are most comfortable with. Whether you are dealing with a complex Uber/Lyft accident or a serious injury in North Hollywood, we speak your language.

Contact a Los Angeles Personal Injury Attorney Today

You don’t have to take on giant insurance corporations alone. Law Office of Egishe Avetisian works on a contingency fee basis, which means you pay nothing unless we win your case.

Don’t let a denial letter be the final word. Call us today at 818-940-5222 for a free, confidential consultation. Let us help you secure the medical care and financial recovery you need.

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